Tech Solutions IT Blog

Tech Solutions IT has been serving the Massachusetts area since 2001, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Don’t Trust, Verify: How John Kindervag Shifted Our Approach to Security

Don’t Trust, Verify: How John Kindervag Shifted Our Approach to Security

Businesses of every size need to prioritize their security. This fact has not changed and will not change anytime soon. What has changed, however, are the recommended ways to approach this security.

Today, we wanted to review the history of today’s predominant cybersecurity advice and explore how the zero-trust security model applies.

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How to Secure Your File-Sharing Practices for Improved Operations

How to Secure Your File-Sharing Practices for Improved Operations

Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.

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Tech Term: Really Simple Syndication (RSS)

Tech Term: Really Simple Syndication (RSS)

Some websites have an orange icon with waves coming from a dot in the bottom-left corner. This icon is for an RSS feed. RSS feeds are great for users who want to add the website’s content to an RSS reader—but what does this even mean? Let’s find out.

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Tip of the Week: Handy Shortcuts for Quickbooks Convenience

Tip of the Week: Handy Shortcuts for Quickbooks Convenience

Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.

Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.

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Six Ways to Improve Your Operations

Six Ways to Improve Your Operations

Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.

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How Business Email Compromise Puts Your Business at Risk

How Business Email Compromise Puts Your Business at Risk

Can you tell the difference between your colleagues and a scammer with access to their email account? This is essentially what a business email compromise attack involves—a scammer initiates a phishing scheme using an internal mode of communication. These scams are also observed in schools, making them dangerous in the education sector.

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3 Downtime-Causing Issues You’ll Want to Nip in the Bud

3 Downtime-Causing Issues You’ll Want to Nip in the Bud

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

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Zero-Trust Needs to Be the Goal for Every Business’ Security

Zero-Trust Needs to Be the Goal for Every Business’ Security

Would you feel safe staying at a hotel that, instead of unique locks, each door used the same key as all of the others? Probably not—because if someone got in, they could take whatever they wanted. That’s similar to how old-school cybersecurity worked. Once someone got into a company’s network, they could access almost everything, making it easy for hackers to steal information. But today, many businesses use a better security framework called zero-trust security. In today’s blog, we discuss what zero-trust security is and why it’s safer.

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Is Your Smartphone Smart Enough?

Is Your Smartphone Smart Enough?

For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.

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Staying Productive is Crucial for Everyone

Staying Productive is Crucial for Everyone

It can be difficult staying productive with all the things that happen day-in and day-out around your business. When your team is productive, it helps you stay focused and organized, and it can make a big difference in how successful you are. This week we break down just how keeping productivity levels high can make or break a business.

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Your Business Isn’t Too Small to Be a Target for Hackers

Your Business Isn’t Too Small to Be a Target for Hackers

"I don’t need to worry about cybersecurity… my business is too small for hackers to target."

This is one of the most dangerous misconceptions a small business can have. If you believe this, you may not fully understand how modern cyberattacks work. Let’s break down why this mindset can leave your business vulnerable.

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The NIST Recommends This 5-Stage Cybersecurity Framework

The NIST Recommends This 5-Stage Cybersecurity Framework

If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.

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An Ongoing Legal Battle Could Determine the Future of AI Used in Art

An Ongoing Legal Battle Could Determine the Future of AI Used in Art

You might remember the buzz when Josh Allen, a digital artist, won first place at the 2022 Colorado State Fair for his digital artwork called "Théâtre D'opéra Spatial." The catch? He created the image using AI. Now, he’s in a fight with the Copyright Office to prove that his work deserves copyright protection.

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How to Keep Your Employees from Being a Cybersecurity Problem

How to Keep Your Employees from Being a Cybersecurity Problem

Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time. 

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Tip of the Week: Steal These Google Apps Shortcuts to Improve Productivity

Tip of the Week: Steal These Google Apps Shortcuts to Improve Productivity

Does your business use Google Workspace for its productivity solution? If so, we’ve got a tip for you—several, in fact, as we explore the various shortcuts available to expedite your productivity. Let’s take a look at some of the lesser-known shortcuts and how your business can use them to power up its efficiency.

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Improve Productivity and Empower Employees with a Help Desk

Improve Productivity and Empower Employees with a Help Desk

Nobody likes getting large support bills from technology companies—especially when they are unexpected. This is the case for both the business owners footing the bill and the employees who might be held responsible for racking up the bill in the first place. This puts SMBs in a bit of an impossible situation; either spend money to keep employees productive, or save money and suffer from productivity issues.

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Tip of the Week: Overcome Large Projects with the “Just One More” Mindset

Tip of the Week: Overcome Large Projects with the “Just One More” Mindset

Have you ever had one of those projects where you struggle to make meaningful progress because it just feels impossible? While reflecting and thinking through how to approach a challenge is helpful, it’s not always in your best interest to slow down. Sometimes, it takes a little brute force to push through and complete an important task.

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Securing Cloud Resources is More Critical than Ever

Securing Cloud Resources is More Critical than Ever

Cloud computing as a whole has been one of the most transformative technologies for businesses. With so many companies (upward of 90 percent of modern businesses) using some type of cloud computing, more companies than ever are really leaning into the technology and use it for mission critical business processes. Let’s take a look at some of the ways businesses can secure their cloud resources. 

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Pig Butchering is a Serious, Growing Problem

Pig Butchering is a Serious, Growing Problem

Over the past few years, huge scamming operations have operated in Southeast Asia, and now they are spreading. These scams—known as pig butchering scams—cause serious harm, as in an estimated $75 billion worldwide in 2023.

With these sorts of operations spreading, let’s go over what pig butchering is. 

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Mobility Changes the Business Game

Mobility Changes the Business Game

With technology becoming more mobile, the way we interact with tech has changed considerably. Now that dial-up has evolved to broadband and cellular networks have dramatically improved, technology has allowed people to become more connected than ever. Your business can improve its communications and operations with the right mobile technology.

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